At Dewa77, your privacy is more than a promise — it is a responsibility we take seriously every day. We are fully transparent about how your personal information is collected, used, stored and protected, so you can play with peace of mind and confidence.
We believe trust is built through actions, not just words. Here is how Dewa77 keeping your data secure at all times.
All data transmitted between your device and our servers Dewa77 is secured with 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions.
Your personal information will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. This is our absolute guarantee.
Our identity verification (KYC) process uses secure channels, and your documents are stored in a controlled environment. KYC data is only accessible by authorised personnel.
Member data is stored in data centres that comply with international security standards, with multi-layered access controls and regular backups to ensure the integrity of your data.
You have the right to access, correct, download or request deletion of your personal data at any time through the account portal or by contacting our support team.
Dewa77 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection regulations, ensuring your rights are fully protected.
Have a privacy question? Contact us via Live Chat 24/7.
Dewa77 ("we", "Platform") are committed to protecting the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you register and use our services Dewa77 via the dewa77.vu website or our mobile app.
This policy applies to all platform users Dewa77 including website visitors, prospective members, and registered members. By registering an account or continuing to use the platform, you agree to the data collection and usage practices described in this document.
Our Commitment: We will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Your privacy is our priority.
We collect various types of information depending on how you interact with the platform Dewa77. The following are the categories of information we may collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, ID number | Account verification & KYC |
| Contact Data | Email, phone number, address | Communication & Customer Support |
| Financial Data | Bank account number, e-wallet, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & Fraud Prevention |
| Usage Data | Game records, session duration, preferences | Service & VIP improvements |
| Communication Data | Live Chat logs, support emails | Customer service history |
Some information is collected automatically when you visit our platform, while other information is only collected when you actively provide it — for example, during registration or the KYC process.
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data or medical records unless required by law.
The information we collect is used responsibly for the following purposes:
We will not use your data for any other purposes not stated here without notifying you first and obtaining your consent where required.
Dewa77 does not sell your personal data. However, in certain circumstances, we may share your information with the following parties:
All our third-party partners are required to comply with data protection standards equivalent to or higher than those in this Privacy Policy. We conduct regular reviews of our partners' privacy practices.
We implement multiple layers of security to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we take all reasonable precautions, no system in the world can be guaranteed 100% secure. Should a data breach occur that affects you, we will notify you within 72 hours of becoming aware of the incident.
Dewa77 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to log in or use certain platform features.
We do not use cookies to track your activity on other websites outside the platform Dewa77. Our tracking is limited solely to your interactions with our platform.
We retain your personal information only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | Throughout the active account period | Service Operations |
| Financial transaction records | 7 years after the transaction | Legal & Tax Compliance |
| KYC Documents | 5 years after account closure | AML & Regulatory Requirements |
| Support communication logs | 3 years | Referrals & dispute resolution |
| Technical data & security logs | 12 months | Security & fraud analysis |
| Inactive account data | 2 years after the inactive period | Inactive account policy |
Once the retention period has ended, data will be securely deleted or anonymised so that it can no longer be personally linked to you.
As a member Dewa77, you have certain rights regarding your personal data under applicable data protection laws:
You may request a copy of all personal information we hold about you at any time.
You have the right to correct any inaccurate or incomplete information in your profile.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team via Live Chat or support email. We will process your request within 30 working days.
We will not charge fees for reasonable data rights requests. However, for repeated or unreasonable requests, a small administrative fee may apply.
Platform Dewa77 is intended solely for individuals aged 21 years and above. We do not intentionally collect or process personal information from individuals below that age.
If we discover that personal information has been collected from someone who does not meet the minimum age requirement, we will:
If you become aware that a minor has registered on our platform, please notify our support team immediately via Live Chat.
Dewa77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be announced via:
We encourage you to review this Privacy Policy periodically. Continued use of the platform after any changes take effect will be considered acceptance of the updated Privacy Policy.
Any questions, complaints, or requests relating to data privacy may be submitted to our Data Protection Officer team via Live Chat or email at [email protected] — we are committed to responding within 2 business days.
Register with Dewa77 today and enjoy an online entertainment platform that is not only exciting, but fully safe and transparent for players in Malaysia.